Privacy policy.

Effective Date: 28th June 2025

At Sleep etc., your privacy is important to us. This policy outlines how we collect, use, store, and protect your personal information when you use our services or visit our website.

1. What Information We Collect

We may collect the following types of information:

a) When You Purchase a Package or Service:

- Name

- Email address

- Phone number (if provided)

- Child’s age or sleep history (via forms)

- Payment details (processed securely via Stripe or Squarespace, not stored by us)

b) When You Use Our Website:

IP address

Browser type

Device type

Pages visited (via analytics tools)

c) When You Book a Free Call or Tutoring:

Contact details

Notes from the call (kept confidential)

2. How We Use Your Information

We use your information to:

Deliver sleep support, tutoring, or wellbeing services

Prepare for consultations based on your intake forms

Respond to enquiries or messages

Send relevant updates, invoices, or booking confirmations

Improve our services and user experience

We will never sell, rent, or share your information with third parties for marketing.

3. How Your Information is Stored

Your information is securely stored on:

Password-protected email systems

Google Drive (for forms and sleep diaries)

Calendly (for scheduling, with limited details)

Email marketing tools (if you opt in)

We keep client data for up to 2 years and then delete or anonymise it unless legally required to retain it longer.

4. Your Rights (Under UK GDPR)

You have the right to:

Access the data we hold about you

Request changes or corrections

Ask us to delete your data

Withdraw consent at any time

To exercise any of these rights, contact us at sleepetc.solutions@gmail.com

5. Cookies & Website Analytics

Our website may use cookies or analytics tools (e.g. Squarespace Analytics or Google Analytics) to track how visitors use our site.

You can disable cookies in your browser settings at any time.

6. Contact

If you have questions about this policy or your data, please get in touch:

Rhian Chitambo
Owner, Sleep etc.
📧 sleepetc.solutions@gmail.com
🌐 www.sleepetc.org